The Keep Me Posted campaign is always happy to talk to media.

Our spokespeople are available for comment and we can also provide case studies from members of the public who have been affected by businesses and other service providers not giving them a clear choice over how they receive their bills and statements. 

You can call the team directly on the details below or email us on info@keepmeposteduk.com. If emailing, please provide full details of your enquiry and your contact details. Alternatively, you can read all our current releases in the ‘News’ section. 

Lewis Wilks / Cordelia Jacob
020 7566 9773

 

Latest Press Releases

All Press Releases
9th Oct 2014
·         Many older people “intimidated by incomprehensible digital world”·         Keep Me Posted campaign calls for consumer choice to be protectedThe Keep Me Posted campaign, which is pressing for the consumer’s right to choose how they are contacted by banks, utility companies and other service providers, has been joined by The Silver Line, the national helpline for older people.The Silver Line, which became the 65th concerned organisation to sign up to Keep Me Posted’s aims, has already taken more than 230,000 calls from older people since it was launched in November last year, after receiving a BIG Lottery fund grant.And it is these older people who can often be left further disenfranchised in the face of an increasing trend for businesses to switch their customers to mainly digital communication. Only just over one third (37%) of people aged 75+ have ever used the internet*, while only 13% of those aged 65+ have the basic online skills needed to negotiate tasks such as emailing or searching for information**. The Keep Me Posted campaign is calling for service providers to give customers - such as older people who rely the most on traditional methods of communication - the choice to retain paper bills without charge. 
10th Sep 2014
The Keep Me Posted campaign has today launched its inaugural Banking Report. The report highlights three main areas of concern:1.      Charges for duplicate statements. Two thirds of the banks in the study charge between £5 and £10 for a duplicate statement. That appears to be far more than the cost of printing, production and postage 2.      No industry standard for online archiving. Online archiving varies from bank to bank. Some banks enable customers to view statements online for up to a year. Others can go back seven or more years online.3.      Proof of identity. Despite encouraging customer to go paperless, none of the top 11 UK banks and building societies questioned accept printed copies of online statements as proof of address or identity when applying for a mortgage or current account Read the full press release here:
2nd Sep 2014
Almost half of UK mortgage holders (42%) are unaware of their current mortgage rate, according to new research by communications campaigner Keep Me PostedTwo thirds of UK mortgage holders (67%) would prefer to be notified of a change to their mortgage rate via a printed letter – rising to three quarters (77%) of older borrowersA third of UK mortgage holders (31%) believe they would either have to make significant sacrifices (20%) or think they would get into financial difficulty (11%) in the event of a mortgage rate rise of just 1%Two thirds of UK mortgage holders admit that a printed letter is most likely to prompt them into taking action and shopping around for a better mortgage deal 
1st Aug 2014
 For immediate releaseTHE CHURCH IN WALES JOINS THE KEEP ME POSTED CAMPAIGN FOR COMSUMER CHOICE·        Unfair to discriminate against those who can’t go online says Archbishop·        Keep Me Posted campaign calls for consumer choice to be protected The Keep Me Posted campaign, which is pressing for the consumer’s right to choose how they are contacted by banks, utility companies and other service providers, has been joined by The Church In Wales, after the Archbishop of Wales Dr Barry Morgan signed up as a supporter.In the face of an increasing trend for businesses to switch their customers to mainly digital communication, the campaign is calling for service providers to give customers the choice to retain paper bills without charge. Research from the campaign shows that it is often the poor and most vulnerable people in society who rely the most on traditional methods of communication.The Church In Wales, which says it takes very seriously the economic, social and environmental needs of the communities of Wales, and works in areas of deprivation facing economic inactivity, poverty, debt and low skills, has recognised the barriers many people have to using the internet.

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