Keep Me Posted has introduced two new standards for consumers to look for when dealing with service providers. If you prefer your bills and statements on paper, then make sure you look out for the Keep Me Posted Marks of Distinction on websites and in correspondence which guarantees you will have the choice to receive hard copies through the post.

There are two Marks of Distinction that we award. The Mark for Best Practice is given to those companies who give you the choice of paper without charging, and with the guarantee that that won't be taken away without asking you first. The Mark for Good Practice is for companies who may charge you for a paper bill or statement but will not charge an unfair fee for it, making it more cost reflective of the actual amount to print and post. These are the symbols to look out for, and guarantee a service provider...   

 

           Best practice criteria

 good practice brand

 Good practice description